Contact Us!





Mailing
Save the Image
48 Deering Street
Portland, ME 04101
Find quick answers to your questions below...
Order Status
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My package is missing items.
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?
Shipping
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
Guarantees
• Privacy Policy
• Security
Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?
Buyer's Guide
• Can I order more copies?
• Do I get my photos and other media back?
• How do I send my media to Save the Image?
• How long do I have to review my order once I receive it back?
• Video Tape Project Form
• What happens once my media reaches Save the Image
• What kind of media do I get back?
• Where is the work completed?
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?
Additional Support
• Email us here.
• Sample Email Form
• Thank You
• Learn more about Save the Image here.